I recently bought the Frolov's device from you and I had a question. In the description of the device there are seven parts to it, the seventh part being(as described in the paper work that was sent with it)outer container. I have six parts to the one that was sent to me. I have a lid that is supposed to go on the outer container but I dont have the outer container. My question is am I supposed to supply this myself or is this just a shipping error?? Any help would be appreciated.
Nikolay - Scott's business partner - is here.
If you didn't have the outer container in the box (and I assume that you checked all parts), then it was a manufactory's fault. Sorry for any inconvenience. Please send me your mailing address to email@example.com, and we will mail to you that part immediately.
I just sent you an email with the order information from the receit. Sorry it took so long to send it, just been real busy the last couple of days.
Thanks for the help,