Tech guy stopped out today. Short story is, My TV is ok but my speed
problem is not resolved. Long story is, comcast's onsite techs need
better technical training. He didn't easily understand that OS X does
not have the ipconfig command nor did he know the difference
between kilobits and kilobytes. I ran ifconfig and the output blew his
mind. I didn't get the impression that he had a solid grasp of
networking or computing in general.
He checked the signal with some thick handheld device. My signal was
-6...whatever that means. He said if the signal is between -5 and -12
then it is good. So my signal was good. He had me run a speed test
and we got 34kb/sec. LOL, the lowest i've ever seen it.
So he said he wanted to swap out the cable modem. Mine is about 2
years old but still rated for 100x dial up. Anyway, I just happened to
buy a new motorola modem from best buy in anticipation of this. We
swaped out the modem and we could not even get an IP and
therefore could not register the new modem with comcast. He and his
nextel helper concluded that the new modem must be faulty.
Anyway, he leaves and says he will have to come out another day with a
laptop and a modem of his own. Meanwhile I go and exchange the
modem for another one at best buy. Come back, hook it up, and have
the same problem. No IP detected. Spent an hour on the phone with
support trying to register the new modem with no luck.
So with that i've decided to change to DSL. A company called JAS
Networks is offering 5Mb/sec with a static IP. Static IP baby! I can also
get a T1 through them for $130/month and i'm concidering it. So if
anyone wants web hosting in a month or two, contact me. I'll beat any