My father pays $60 for aol

I have recently taken over a lot of my dad's stuff, because he is old and has a brain injury, etc.

I am going through his mail today and find a new bill from aol.

I look at his statement and it says his credit card has expired and they need a new one so they can charge him $59.95 to continue his aol service which they have been charging him yearly for 20 years!


aol is not used by anyone and it's FREE. But somehow my dad-- who know zero about computers-- ended up with a paying account.

It must be him and 6 other 80 year olds.

My god, companies are shameless.

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ttt

I got mail! YAY!

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$60 per month?

I didn't think they offered a package at anything close to that price point anymore.

I dropped AOL almost 20 years ago and it was absolute hell getting them to cancel my account and refund fees they had charged in advance. 

I see 20 years later their billing practices and ethics haven't changed.

I'm happy to see them bite the dust.  

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Lol. Write a letter

Same thing happened to my dad he was paying like 160 for direct tv , 122 for a landline and 120 for Hughes net internet which never worked. Ended up breaking the Hughes net contract which ended up being like 360 or something like that. Now he pays like 110 for all three services. 

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That’s nuts

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I No Kung Foo -

I got mail! YAY!

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James Franco - 

Lol. Write a letter


I'll email them... just need to get an aol account first.

My dad has a home heath aide there. She is in her 20s and I mention this to her, thinking she would say, "That's crazy".

But instead she asked, "What's aol...?" She had never even heard of it.



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AOLOLOL

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$60 a year sounds like it's worth it just for the boss email address 

angryinch -

I dropped AOL almost 20 years ago and it was absolute hell getting them to cancel my account and refund fees they had charged in advance. 


I see 20 years later their billing practices and ethics haven't changed.


I'm happy to see them bite the dust.  

I remember the horror stories on here about not only cancelling but getting the software of the computer. I had AOL until around 2002’ishhhh

What is it actually paying for?

shen -
James Franco - 

Lol. Write a letter


I'll email them... just need to get an aol account first.

4D chess

I don't know if it is still happening, but I saw a news story years ago where elderly people were still renting their home phones from the landline phone companies. Some of them still had old rotary phones and the phone company was just happily billing them for it for decades.

My grandmother rented a phone from the phone company for 40 years. $2 a month.

Fucker still works.

My dad still pays for MSN. 

shen - I have recently taken over a lot of my dad's stuff, because he is old and has a brain injury, etc.

I am going through his mail today and find a new bill from aol.

I look at his statement and it says his credit card has expired and they need a new one so they can charge him $59.95 to continue his aol service which they have been charging him yearly for 20 years!


aol is not used by anyone and it's FREE. But somehow my dad-- who know zero about computers-- ended up with a paying account.

It must be him and 6 other 80 year olds.

My god, companies are shameless.

I keep track of all of my parents bills because I expect this scenario.

Luckily, it's easy to keep track online and it's not too much.