I recently tried to order some pants from Justgipants.com and wanted to advise others of my experience thus far in dealing with this company before ordering.
I placed an order with Justgipants.com on December 21st.
On the 22nd, they charged my credit card and created a shipping label from USPS, however nothing has shipped. Only the label has been created.
Since then, I have had no response.
Their phone number goes to a message that says the number is unavailable but doesn't have a company message and has no voicemail capability.
I have emailed them twice and they have not responded.
I received a mass email from them in this same time period indicating that they now sell black gi pants so I know their email is functional.
My next step will be to contact my credit card company and the Postal Inspector.
Generally I have no problem with waiting for a product and understand that things are sometimes out of stock or someone makes an error in delivery; Those things I understand. What I won't tolerate is a company taking my money and then not responding when I have not received my product. I also resent being solicited for a new product when they won't even send the product I've already paid for.
I just wanted folks here to hear directly about an experience with a potential seller.