Problems with OTM DVD club

I have been a memeber of grapplingdvds / OTM DVD club since it's inception. I chose to be sent ONLY NO GI DVDs. However twice now they have sent me GI DVDs.

Try as I might to get ahold of them through their website, through email, and leaving voice messages, I have been unable to.

Has anyone else had a similar experience.

I liked some of the DVDs they sent like: the bud cup, best of the west, and Tony Desouza's.

However Budokan, and Music City tournaments left much to be desired.

OTM please respond. I'm asking nicely.

Thanks so much for the detailed response. I will do that.