Hey guys,
Does anyone have any contact info for Truth Fightwear other than what is on the website?
I ordered a couple of pairs of board/fight shorts last week, and while my credit card has been charged, I haven't received any sort of notice or confirmation aside from a Paypal receipt (they use Paypal even for cc's). No shipping notice, no order confirmation, nothing.
I've emailed through the website and the address listed and have gotten no replies.
Anybody know this company? Any other way to get in touch with them?
I'd appreciate something, even just a "yeah we're really busy" or "all our stuff is on backorder" but haven't heard a thing.
If anybody knows anything, I'd appreciate some help.
Thanks!
Arclight is on the board here somewhere he can probably help you out...maybe search his username and shoot him a mesage.
i've ordered a few things from them (their shorts are killer) but have always had sketchy customer service. just email the dude through the contact on the site - he always responded to me that way.
Just wanted to give an update - the guy who owns the company, Paul Erickson, sent an email last night. (I don't think he would mind me giving his name out since it's on his website anyway.)
His mother has been in the hospital and he hasn't been able to send anything out.
I completely understand, since my mom is in the hospital too.
He offered to make things right by giving free shipping and a discount.
I told him that wasn't necessary, just send the shorts whenever you can.
He seems like a good guy so if any of you are in the market for gear at good prices, you should consider them. I'm sure he would appreciate the business.
Also, thoughts and prayers for his mother.
whoa - hope everything works out for Paul's mom.
Ok, so he's gotten back in touch, but still hasn't shipped the shorts I ordered AND PAID FOR.
Won't respond to any emails either, directly or through the website.
Guys, I think he might have some good products at good prices, but given the level of service, I think I would NOT recommend anyone buy from this company.
My $0.02
If anybody knows this guy, any help would be appreciated.
Several emails have gone unanswered and it's been nearly a month since I ordered these shorts.
That's disappointing because I was about to look up their info and order some stuff from them with my tax return funds.
Despite everything going on with the family issues I would think at some point a courtesy email out to folks or a refund would be in order.
I take it no one ever heard back from them?
The shorts finally did show up last week. He never responded to my emails.
The shorts are ok. Fair for the price. Cut a lot bigger than I prefer and the elastic waistband is too wide, like boxing shorts.
I was thinking about picking up that gold weave gi that they have on there but if the service is like that I'm going elsewhere