fightfan94 - Just call your bank/CC company for the refund. That will put the money in escrow until the dispute is resolved. Usually a couple weeks.
I generally don’t do this but they fucked up the whole night and we missed the beginning of the event, the first fight, the whole 3rd fight and the first 3 rounds of the main event.
Ive never had a bank or card company not give me the money back right away while they investigated it.
There won’t even be an investigation. I had some obvious issues and they never got back to me just refunded.