Like any Franchise it’s all about who is running it. Went to one while on vacation in Vicksburg MS that was the most disgusting place I have ever been in. Most of the time it’s pretty good but 10/10 is a stretch.
Wife and I had our worst dining experience ever at a Waffle House in Vicksburg. We still laugh about it. It was only a few years ago. Place was a disaster zone when we walked in but my dumbass insisted on staying. It only got worse. Employees screaming at each other, inedible food, you name it.
We had been to several others in many states and it was usually reliable. Not great but decent. Never been in one I’d call 10/10
I was an IHOP guy over waffle house for years but IHOP now seems to be about the worst run chain in America. Just disgusting. On the other hand, waffle house has stepped their game up and every one I’ve been to in the last couple years has been clean with excellent service and good food.
The men and women of WaHo are doin’ the Lord’s work 24/7. Up until about 2 years ago, I averaged 3 times a week at a WaHo. In Atlanta you can’t throw a rock without hitting one.
I hate to admit I had a bad experience recently but that was staff performance related. The food was solid.
I went to one in Little Rock Arkansas it was disgusting. One in northern Virginia there was an Italian cook that was smoking a cig with his shirt unbuttoned to his waist with his hairy gut and chest hanging outn