where is tech support when you nee

So fare i have sent 5 emails and this makes the second post that i have put in the forum.And nothing has been done at all.please ttt this guys as it might be the only way for kikirk to see it or whoever has to cus he and the mma staff are not responding to my emails.
I am a pro member whos acc has been stolen! my name has been changed it is grimnight12002.not onewayday i have more then a half year left on it. this is more then a little anoying.