We have made some major changes at SBG Productions so that we can accommodate our customers better. We have always had some of the top products in the market. We now hope that with these changes our new customer service program will receive the same stellar reviews our products do.
First off we have a new manager for DVDs & equipment. Casey Barkmeir has taken over the Company and will be responding directly to all customer questions and orders. Casey will be available to all customers via his cell number:
He will be returning all calls daily, and answering directly throughout the week.
E-mail is the same: email@example.com
We believe this change will drastically improve our customer service.
Secondly, we are working very hard to make sure all orders received to date are sent out within the next few days. So if you have an order pending and have any questions at all, please call Casey direct at (503) 810-4292 and he will get it sorted for you. Holiday Season is very busy for us, but we want to make sure your orders are shipped ASAP, so please don't hesitate to call.
Finally, to mark this new change in the company we are instituting a customer appreciation sale. If you have ever purchased a DVD from us within the last two Years, then we will ship any DVD of your choice FREE as an additional gift with your next purchase (of at least 1 dvd or more). This offer will run from Dec 19th through Jan 20th 2008.
We appreciate your business and look forward to bringing some exciting new products to the market in 2008!
Happy Holidays from SBGi productions!
- Matt Thornton